Tel. 07545 385 615  I  info@muddychef.co.uk

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FAQ'S

Here you will find answers to some frequently asked questions.

If you still need help with a query, please contact us HERE

Are your Mud Kitchens delivered FULLY ASSEMBLED?

Yes! all our Mud Kitchens are delivered fully assembled! - Our standard Mud Kitchens are delivered via a courier, and our Corner Mud Kitchens are delivered and installed by ourselves!!

 

We are a SCHOOL, can we be invoiced? or do we have to pay in advance?

Of course, that's absolutely fine, most of our customers are in fact schools. Please contact us on info@muddychef.co.uk with your requirements and we can invoice your school. This will not delay your delivery

How Do I Place An Order?

 

That's simple!... Just hit the "SHOP" tab at the top of the page, choose your product/products and click BUY!

Once you've added everything you need, click on the shopping basket in the top right of the page and follow the instructions from there!...HAPPY SHOPPING :) 

​Do you make Custom Mud Kitchens?

 

Yes we do, if you have an idea in mind and would like us to bring it to life for you, please get in touch using the CONTACT tab. We cater for all requirements; smaller mud kitchens, taller mud kitchens, and large mud kitchens for nursery's or pub gardens. We can even make mud kitchens suitable for wheelchair access

Can you paint my Mud Kitchen a different colour?

 

Of course! Just send us a message stating what colour/colours and we will be happy to paint your mud kitchen in different colour. We use Cuprinol Garden Shades which has a fantastic range of colours.

Payment and Shipping

 

We offer a delivery service to Mainland UK for the following rates:

£50.00 for our standard mud kitchens (95cm or 140cm wide)

£85.00 for 2 standard mud kitchens

£120 for 3 standard mud kitchens

 

We also offer LOCAL delivery, we can deliver the product ourselves locally to within a 10 mile radius of our workshop for a discount delivery charge of just £15.

Please check how far away you are from our postcode

BH21 3QF and use promo code LOCAL15

 

Our larger mud kitchens, namely the corner ones, will be delivered and installed by ourselves - please contact us for a price based on your postcode.

 

The Muddy Chef Mud Kitchen will be sent to you around 2-3 weeks from placing your order - please contact us if you need it sooner as we will always try to help where possible

Alternatively, you may wish to collect your mud kitchen from our workshop in Dorset, please see our address under the CONTACT tab and contact us to arrange a suitable day/time.

Returns & Refunds

We do not offer returns or refunds as all our products are made to order.